Privacy policy

Effective date: February 25, 2026

PANZI-PET Kft.

Registered office: 1152 Budapest, Városkapu u. 6., Hungary

Website: www.diszalatuzlet.hu

Email: info@panzipet.hu

Tax number: 12197758-2-42

(hereinafter referred to as the “Data Controller”)

PANZI-PET Kft. is committed to protecting personal data and processes personal information in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and applicable Hungarian data protection laws.

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1. Purpose of Data Processing

The website provides a contact form for communication purposes only.

Personal data is processed exclusively for the following purposes:

• Receiving inquiries

• Responding to messages

• Maintaining communication

The Company does not operate an online shop, does not send newsletters, does not perform profiling, and does not engage in marketing-related data processing.

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2. Categories of Personal Data Processed

When using the contact form, the following personal data may be collected:

• Name

• Email address

• Phone number (if voluntarily provided)

• Message content

Providing personal data is voluntary. However, without this information, we may not be able to respond to your inquiry.

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3. Legal Basis for Processing

The legal basis for data processing is:

The data subject’s voluntary consent

(Article 6(1)(a) GDPR)

Consent may be withdrawn at any time by contacting info@panzipet.hu. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

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4. Data Retention Period

Personal data is retained:

• For a maximum of 12 months following the closure of the inquiry,

unless a longer retention period is required for the establishment, exercise, or defense of legal claims.

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5. Access to Personal Data

Personal data is accessible only to authorized employees of PANZI-PET Kft.

Personal data will not be disclosed to third parties except:

• When required by law

• Upon request by competent authorities

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6. Data Processor

The Company uses a hosting service provider to ensure the technical operation of the website. The hosting provider acts as a data processor and processes personal data only in accordance with the Data Controller’s instructions.

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7. Data Security

The Data Controller implements appropriate technical and organizational measures to protect personal data against:

• Unauthorized access

• Alteration

• Disclosure

• Destruction or loss

Please note that data transmission over the internet cannot be guaranteed to be completely secure.

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8. Cookies

The website does not use marketing or analytical cookies.

If strictly necessary technical cookies are used, they serve only to ensure proper website functionality.

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9. Rights of the Data Subject

Under the GDPR, you have the right to:

• Request access to your personal data

• Request rectification of inaccurate data

• Request erasure of your data

• Request restriction of processing

• Object to processing

• Request data portability

Requests will be answered within 30 days.

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10. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you may lodge a complaint with the Hungarian supervisory authority:

Nemzeti Adatvédelmi és Információszabadság Hatóság

Address: 1055 Budapest, Falk Miksa utca 9–11., Hungary

Mailing address: 1363 Budapest, Pf. 9., Hungary

Phone: +36 1 391 1400

Email: ugyfelszolgalat@naih.hu

Website: www.naih.hu

You also have the right to seek judicial remedy.

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11. Amendments to This Policy

PANZI-PET Kft. reserves the right to amend this Privacy Policy. The amended version becomes effective upon publication on the website.